Position title
IT Specialist Requisition
Description

Catholic Charities is seeking candidates for the position of IT Specialist at our main office located at 2806 McGavock Pike, Nashville, Tennessee, 37214. This position is 37-1/2 hours per week from 8:00a.m. to 4:30 p.m. Monday through Friday with some flexibility required.

We are seeking a qualified person who would be responsible for providing IT support for Catholic Charities locations. This role combines strong technical skills with an emphasis on delivery high level of customer service.  Troubleshooting technical issues on desktop/notebook computer and printing equipment.  Execute installs, replacements, and deskside support for all IT equipment.  Performs troubleshooting, parts replacement, system upgrades, and basic deployments & installations at all locations.

Education/Experience:

  • 1-3 Years IT experience supporting Windows 10 and Office 365 Environments
  • 2 Year Associates Degree in IT
  • Ideal Certifications:  Microsoft 365 Fundamentals, CompTIA IT fundamentals

Other Skills or Requirements:

  • Training non-technical staff on Microsoft 365 Office Environment
  • Experience working with Salesforce to perform basic training and maintenance
  • Ability to self-develop and learn new skills.
  • Strong communication (oral and written) skills required
  • Must exercise good judgement, courtesy, and tact in dealing with the public, and in giving and obtaining information
  • Must be cordial in work under pressure and/or meeting deadlines
  • Ability to follow tasks through to completion
  • Must be able to work well both independently as well as part of a team
  • Knowledge and adherence to strict confidentiality and HIPAA standards a must
  • Must pass a background screening which includes fingerprinting

Competitive salary with excellent benefits package. Please email cover letter detailing how candidate meets posted minimum requirements with salary history and resume to ndingman@cctenn.org.

Job Location
Nashville, TN
Date posted
August 23, 2021

Competitive salary with excellent benefits package. Please email cover letter detailing how candidate meets posted minimum requirements with salary history and resume to ndingman@cctenn.org.

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Position: IT Specialist Requisition

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CONTACTS TO REPORT ABUSE

  • TN DEPARTMENT OF CHILDREN SERVICES 24-HOUR REPORT LINE:  877-237-0004                                                                                                                     
  • DIOCESAN SAFE ENVIRONMENT ADMINISTRATOR at            615-645-9763